Service Menu

Choose the right review depth for your stage.

Each track is designed for one outcome: a clearer decision path for wati.io, grounded in your team structure.

1) Pre-Adoption Assessment

Best for teams comparing wati.io against their current channel stack.

  • Current workflow inventory
  • Feature relevance analysis
  • Adoption risks and pilot scope

Output: concise recommendation memo for leadership review.

2) Live Workflow Audit

Best for teams already using wati.io but seeing friction in routing, response quality, or ownership.

  • Conversation lifecycle mapping
  • Template and automation review
  • Escalation and handoff diagnostics

Output: optimization backlog with sequencing guidance.

3) Implementation Advisory

Best for managers coordinating operations, support, and technical teams during rollout.

  • Phased launch structure
  • Roles and accountability matrix
  • Review cadence and documentation templates

Output: rollout playbook for cross-team execution.

How engagement starts

We begin with a short diagnostic call and a simple intake document. No heavy procurement flow, no long discovery deck.

Most teams start with a focused question, for example: “Can wati.io handle our current support escalation model without adding manual overhead?”

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Consultant discussing workflow strategy with team