1) Pre-Adoption Assessment
Best for teams comparing wati.io against their current channel stack.
- Current workflow inventory
- Feature relevance analysis
- Adoption risks and pilot scope
2) Live Workflow Audit
Best for teams already using wati.io but seeing friction in routing, response quality, or ownership.
- Conversation lifecycle mapping
- Template and automation review
- Escalation and handoff diagnostics
3) Implementation Advisory
Best for managers coordinating operations, support, and technical teams during rollout.
- Phased launch structure
- Roles and accountability matrix
- Review cadence and documentation templates